Shipping Policy

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Shipping Policy

We're committed to getting your Luminance Therapy products to you quickly and safely. We offer free standard shipping on all products over $50

Processing Time

Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Rates

We offer several shipping options:

Standard Shipping (5-7 business days)
Expedited Shipping (2-3 business days)
Express Shipping (1-2 business days)

Shipping costs are calculated at checkout based on your location and selected shipping method.

Domestic Shipping

We ship to all 50 U.S. states. Delivery times are estimates and may vary based on carrier performance and destination.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can use this to monitor your shipment's progress.

Shipping Delays

While rare, delays can occur due to weather, carrier issues, or high volume periods. We'll keep you informed if any delays affect your order.

Lost or Damaged Shipments

If your package is lost or arrives damaged, please contact us immediately. We'll work with the carrier to resolve the issue and ensure you receive your products.

Last updated: November 2025